1.1. Buying and/or receiving a gift card
1.1.1.You can buy a Agoratopia gift card in Euros (€). Only virtual gift cards are available at Agoratopia. To purchase one follow these steps:
- Go to e-Gift Card product page.
- Choose how much you would like to give.
- Add the recipient’s name, email address and a personal message (optional).
- The gift card will be emailed to the recipient and a delivery receipt will be emailed to you.
1.1.2. Gifts cards are also offered by Agoratopia as part of our Agoratopia Rewards program. It can also be offered outside this program based on reasons decided by Agoratopia. In such case, the gift card will be emailed to the recipient and a delivery receipt will be emailed to you.
1.1.3. Gift cards are valid for a period of 12 months from date of purchase, and should be redeemed within this period. Gift cards are for one use only.
1.1.4. For further assistance please email [email protected] or call 25322570 (+357 25322570 from overseas).
1.2. How to redeem a gift card
1.2.1. If you haven’t done so already, please register for a Agoratopia account. Then sign in, select My Account and under My Gift Cards enter your gift card code. Alternatively, you can redeem on the payment page when making your purchase. Your gift card amount will then be automatically deducted as payment on your next order.
1.2.2. Please note:
- If your gift card exceeds the total order amount, the remaining balance will automatically be credited to your Agoratopia account.
- If your order exceeds the value of the gift card, and you have existing store credit on your account, this will automatically be redeemed to cover the remaining balance.
- All remaining balances exceeding the value of your gift card or store credit must be paid by credit or debit card.
- You can check your balance and full details of each credit and debit that you have made by signing in, selecting My Account and then My Gift Cards
- Once you have added a gift card to your account, only you can spend it.
- The balance will then be valid for 12 months.
To find out about extending gift card validation dates, please email customerservices[email protected] or call 25322570 (+357 25322570 from overseas).
1.3.1. E-Gift Cards will be emailed to the recipient.
1.3.2. A delivery notification will be emailed to you for your reference.
1.3.3. The virtual gift card will arrive as soon as we have processed your order and taken payment.
1.4.1. Gift cards cannot be returned or exchanged for a card refund.
1.4.2. All returned items that were paid for with a gift card will be refunded as a store credit to your Agoratopia account for you to use against a future purchaseIf you return an item paid by both gift card and credit card, you will be refunded on your credit card up to the amount of your initial card payment and the remaining amount will be refunded as store credit.
1.4.3. To return an item that you have purchased with a gift card, see here.